Zero Seller protection on Scriptlance
Scriptlance is a popular freelance portal where buyers and sellers meet together to work on projects.
Scriptlance has the escrow system which aims at providing sellers with protection against frauds by clients.
“The escrow system is meant for protecting the buyers and sellers from fraud”
-Scriptlance
But recently I noticed that this escrow system is totally useless. A client who paid me for a project , suddenly filed a chargeback after around 30-40 days of successful completion of project with his credit card company and scriptlance simply deducted the fee from my account.
So basically scriptlance has no protection mechanism for sellers , though it boasts of great terms and conditions. Seller protection does not exist on scriptlance. Any buyer who paid you on scriptlance using his credit card and file a chargeback say even 1 year later and you simply loose your money.
Although scriptlance boasts that it will carefully study all disputes and decide accordingly after going through all evidences.But most surprising is that even if the client wrote “Work accepted” in your private message box and paid you ; and later comes with an excuse that his account was hacked and someone else paid you , the scriptlance would happily deduct you account and pay back the client.
It is important to understand that in all transactions scriptlance happily gets its commission so it doesnt need to care about sellers. There are too many people looking for work. So it is obvious that there is no need to provide sellers with a transparent justice infrastructure. Simply cheat a seller , 10 more sellers would be there the next day. But freelancers have to understand that it is their hard earned money on which they survive. Unless you are in USA and have strong legal hands to sue scriptlance , dont expect any mercy from any one. When companies like paypal have no seller protection and scriptlance is too small to be expected anything from.
Moreover scriptlance internal management is also biased towards clients. For e.g. a client may award you a project and later on change the project specification. Now if you cancel the project for not being able to work on it due to budget vs specification constraints then , the client is allowed to leave you negative remark and amazingly scriptlance happily allows clients to do so.
So all freelancers , especially Indian freelancers please be aware!! Dont loose your hard earned money.
It would be really worthwile to think of a strong disciplined strategy to work with clients on this particular website like scriptlance.
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